Refund Policy

Last updated: April 24, 2023

Permanent Makeup Services
We are unable to provide refunds on permanent makeup services. The results of any cosmetic procedure, including but not limited to permanent makeup, cannot be guaranteed. We will undergo an extensive pre-procedural mapping process to ensure that we fully understand your desired look. Your final look may require additional touch-up(s) to be achieved. We'll make sure to listen to you. Please reach out to with any questions.

Permanent Makeup Courses
We are unable to provide refunds on permanent makeup course tuition or registration fees. You can, however, reschedule your course date (1) time if Hudson Beauty Academy is notified in writing at least 2 weeks prior to the start of the course. We also provide one free refresher course within 1 year from the start of your original course. The refresher course must cover the same material as the original course. Contact to register for the refresher course.

There are no exchanges on student kits and items in the student kit cannot be exchanged for money or hold any dollar value.

Shop Items
We have a 7-day return policy for shop items, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unopened and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds for Shop Items
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.